“It’s OK to be down in the dumps – just don’t stay there too long.” – Catherine DeVrye, Author. From time to time, we all
Category: Generosity & Kindness
Make every interaction count to help build your overall customer experience
“Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken The pandemic has forced some industries to the brink of
“Too busy” is not an appropriate excuse to ignore someone
I wish I had a dollar for every time I’ve heard friends, family members, and especially co-workers say to me “I’m just too busy right
Imposter syndrome is more common than you might think
I recently completed a course on LinkedIn Learning called Understanding Imposter Syndrome. Sounds like something you’d hear on a television crime drama, doesn’t it? But
People don’t ever plan to offend us – but a lack of empathy makes it feel like they do
I’ve come to what I believe is a very significant and oftentimes overlooked conclusion about relationships – both personal and professional. People don’t ever PLAN