Did you ever look at another person closely and wonder what’s hiding behind their smile? Are they creating a fictitious persona whose purpose is simply to conceal their mental struggles? Does seeing that smile – the universal expression for joy, pleasure, excitement, satisfaction, and many others – cause you to
Category: Generosity & Kindness
Down in the dumps? Next time try doing this to feel better
“It’s OK to be down in the dumps – just don’t stay there too long.” – Catherine DeVrye, Author. From time to time, we all find ourselves down in the dumps, or put another way, discouraged, depressed, or just plain sad. Some of us are more prone to such occurrences
Make every interaction count to help build your overall customer experience
“Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken The pandemic has forced some industries to the brink of extinction while allowing others to flourish at unprecedented levels. One of those industries is home improvement. As people found themselves at home more than they’d
“Too busy” is not an appropriate excuse to ignore someone
I wish I had a dollar for every time I’ve heard friends, family members, and especially co-workers say to me “I’m just too busy right now” as though it’s an appropriate excuse for what boils down to people undeniably ignoring you. I’d be able to retire comfortably before I turn
Imposter syndrome is more common than you might think
I recently completed a course on LinkedIn Learning called Understanding Imposter Syndrome. Sounds like something you’d hear on a television crime drama, doesn’t it? But in reality, it’s a disorder felt by millions of people around the globe. According to the Harvard Business Review, “imposter syndrome is loosely defined as