Make every interaction count to help build your overall customer experience
“Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken The pandemic has forced some industries to…
Information & Education
Investing in yourself through education highlights your character
“Investing in yourself is the best investment you will ever make. It will not only improve your life, it will improve the…
Driving While Black shows how often whites take traveling for granted
Driving While Black: African American Travel and the Road to Civil Rights, is a book penned by Dr. Gretchen Sorin, a distinguished…
Phubbing – competing with a hand-held device for your time
You’ve probably never heard of the word “phubbing” before, but I’d wager to say you’ve applied what it means with some regularity.…
An emergency fund is an important investment in yourself
During this global pandemic, many financial experts have offered advice on how much money should be in your emergency fund. Popular responses…