Doing the right thing doesn’t always come with privileges
“Doing the right thing isn’t always easy – in fact, sometimes it’s real hard – but just remember that doing the right…
2021
Make every interaction count to help build your overall customer experience
“Make every interaction count, even the small ones. They are all relevant.” – Shep Hyken The pandemic has forced some industries to…
Video games as adults – would you play hopscotch too?
Growing up, I used to love playing video games. My next-door neighbor and I would spend hours camped out in my basement…
Hermit life teaches us how to live for a living each day
I recently read a book by Michael Finkel entitled The Stranger in the Woods: The Extraordinary Story of the Last True Hermit.…
Putzing around the house shows you’re still engaged in life
My grandparents were famous for what they called putzing around the house. Considered slang, it’s often described as engaging in aimless recreation…